Ii-FAQs

FAQ

IMIBUZO EBUZWA QHO

Ingaba unawo nawaphi na amasebe eTshayina?

Ewe, sinamasebe eNingbo, eShanghai, eShenzhen naseYiwu eTshayina.

Yeyiphi eyona ndlela yakho yothutho?

Iindlela zethu eziphambili zothutho kuthutho lomoya, ukuthuthwa kolwandle kunye nokuhanjiswa okucacileyo.

Ngaba ungazithumela ezinye iimpahla ngaphandle kokuhanjiswa kwindawo yokugcina impahla eAmazon?

Ewe, sinokwenza nezinye izinto zokuhamba, eyona mveliso iphambili kukwenza i-Amazon warehouse.

Ndicela ukubuza ukuba ukucocwa kwamasiko eAmazon USA kungabandakanya irhafu?

Ewe, sinokusebenzisa ongenisa ngaphandle, irhafu ibandakanyiwe.

Ngaba ungazisa ezinye zezona ndlela ziphambili zokuhambisa i-amazon?

Express 2-3 iintsuku.

Air&express 10-12days.

Ukukhawulezisa&express 15-20 iintsuku.

Ukucotha & ilori 25-35 iintsuku.

Ngokuxhomekeke kwindawo yendawo yokugcina impahla, kuya kubakho izithuba ezahlukeneyo zexesha.

Ukuba ileyibhile ayilunganga, unganceda ukuyileyibhela?

Ewe, ungayitshintsha ileyibhile.

Ukuba ndithumela iqashiso elinye ngeendlela ezimbini ezahlukeneyo, ngaba iya konga iindleko?

Ewe, ungagcina ubuncinane i-30% yeendleko.

Kuthekani ukuba iimpahla zineebhetri okanye zifuna ukuqinisekiswa?

Kufuneka unikeze isatifikethi phambi kokuba uthuthe, asenzi izinto eziyingozi.

Indlela yokuhlawula ilahleko yempahla?

Ukuba iimpahla zilahlekile kuhambo, siya kuhlawula ngokwexabiso lokuthengwa kwempahla, ngoko ke kufuneka sinikezele nge-invoyisi yokuthenga kunye nesiliphu sentlawulo.Ukongeza, intlawulo ye-inshorensi ibandakanyiwe kwikoteyishini yethu.

Ukuba iimpahla zifikile eUnited States, kodwa kufuneka zibuyiswe kwaye iilebhile zitshintshwe, ngaba zinokuphathwa?

Nathi sinokuhlangabezana neengxaki ezifanayo.

Ukuba umthengi uza kuhlola iimpahla, ungaya kumzi-mveliso uye kuhlola iimpahla?

Ewe, sinokulungiselela umntu oza kuhlola iimpahla.

Indlela yokubuza ukulandelwa kwempahla?

Siza kwenza iinkcukacha zokulandelela rhoqo kwaye sizithumele kwi-imeyile yakho veki nganye ukuze sikwazise ngexesha elifanelekileyo ngemeko yempahla.

Ingaba unalo naluphi na usebenziso lwaphesheya?

Ewe, sineendawo zokugcina iimpahla e-United States naseYurophu.

Ungathumela enye egameni lakho?

Ewe, ukuhanjiswa kunokulungiswa ngendawo yethu yokugcina kusetyenziswa i-UPS/USPS njl.

Lithini ixabiso lenkonzo yakho?

Elona xabiso lichanekileyo linokunikezelwa xa iinkcukacha zempahla yakho zigqityiwe, njengobunzima, umthamo, isixeko esilayishiweyo kunye nesixeko ekusingwa kuso.

Ndingakuhlawula njani?

Ungasihlawula ngokudluliselwa kwebhanki (T / T), Western Union njalo njalo.

Ndizakubhatala nini?

Ngokuqhelekileyo, ukuthunyelwa kwempahla elwandle, ungasihlawula emva kokuba iimpahla zihambile.

Kwaye kuthutho lwempahla yomoya / oluvezwayo, kufuneka usihlawule phambi kokuba iimpahla zihambe.

Umthengisi wam akanalo ilungelo lokuthumela ngaphandle.Ungandinceda ndithumele iimpahla?

Ewe singakwazi.Singathenga ilayisenisi yokuthumela ngaphandle, senze isibhengezo sezithethe kwaye sikhuphele iimpahla kuwe.

Ungandinceda ndihlole iimpahla zethu?

Ewe, singakunceda ukwenza oko kuwe.Nceda unikeze iimfuno zakho zeenkcukacha zokuhlola.

Ngaba ungancedisa ekuthatheni iimpahla zethu kumbindi welizwe laseTshayina?

Ewe, singakunceda ukwenza oko kuwe.Nceda unikeze idilesi echanekileyo ukuze uyithathe.

Asiyi kuthumela kuphela imithwalo yakho ukusuka e-china, kodwa kwakhona kukunceda ukusombulula naziphi na iingxaki ezingalindelekanga.

Ukukunceda ulungelelanise nababoneleli, amasiko, imigca yokuthumela, ilori, iarhente yokuhlola.